AI agents, automation, websites and apps in Melbourne, Victoria
AI Automation Agency in Melbourne
Melbourne is known for retail, hospitality, education and healthcare, and for small businesses that want to compete with much larger brands. Acceltor builds the AI agents, automations and websites that fix that, with a fixed quote and everything built in your own accounts.
Services in Melbourne
Everything we build for Melbourne businesses.
Industries in Melbourne
What AI does for Melbourne businesses.
These are some of the Melbourne industries we help most. Each one gets an AI agent or automation shaped around how its customers actually get in touch.
Retail and ecommerce
Chat agents answer product and order questions, recover abandoned carts and pass VIP customers to your team.
Cafes, restaurants and hospitality
Agents take reservations and answer menu, hours and event questions on the phone, website and WhatsApp.
Education and training
Agents answer course and enrolment questions, book tours and send reminders, in every language you need.
Healthcare
An AI receptionist books, moves and confirms appointments, answers common questions and sends reminders that cut no shows.
Working with us from Melbourne
Remote team, local rules, your accounts.
Working hours that fit
Our working day overlaps with Australian late afternoons, so live calls fit the east coast and Perth, and overnight work is ready for your next morning.
Your data and privacy
The Privacy Act 1988 and the Australian Privacy Principles set the rules for collecting and storing personal information. We keep data in your own accounts, collect only what each workflow needs and help you explain it in your privacy policy.
Calls and messages
Telemarketing in Australia must respect the Do Not Call Register and the industry calling hours set by ACMA, and the Spam Act 2003 covers marketing texts. We build outbound agents for people who asked to be contacted, and inbound AI receptionists for every caller.
Who you work with
You contract with Acceltor Ltd, registered in London, with Acceltor LLC in the United States. Call +44 7862 601472 or email contact@acceltor.net.
Areas around Melbourne
Serving Melbourne and nearby.
RichmondSt KildaDocklandsGeelongDandenong
How it works
From first call to launch.
01
Free video call
A 30 minute call at a time that suits you in Melbourne, to understand your goals, your current tools and what success looks like.
02
Blueprint and fixed quote
A written plan covering scope, tools, integrations and timeline, with one fixed price. No hourly billing.
03
Build and review
We build in your accounts and share progress every few days. You approve everything before it goes live.
04
Launch and support
We launch, train your team and stay on hand to fix, tune and improve based on real results.
Questions
AI automation in Melbourne: common questions.
Do you have an office in Melbourne?
No. We work with Melbourne businesses remotely from the UK and the US. Meetings are by video, and our working day overlaps with Australian late afternoons, so live calls fit the east coast and Perth, and overnight work is ready for your next morning.
What can an AI agent do for a Melbourne business?
It answers calls and messages instantly, qualifies enquiries, books appointments into your calendar and updates your CRM. For retail and ecommerce, chat agents answer product and order questions, recover abandoned carts and pass VIP customers to your team.
Do you work with businesses outside central Melbourne?
Yes. We work with businesses across Richmond, St Kilda, Docklands, Geelong and Dandenong, and everywhere else in Australia.
How much does it cost?
AI agent plans start at $299 a month, automation builds get a fixed quote after a free call, and websites start from $199. Prices are in US dollars.
How quickly can we go live?
Most chat agents go live in one to two weeks and voice agents in two to three weeks. Larger automation projects usually take three to eight weeks.
Client reviews
More reviews on Upwork →
What our clients say.
★★★★★
"WOW WOW WOW WOW WOW! I have never worked with better people in my entire life. I will literally work with them on literally everything moving forward."
Naela SakrManaging Director, BarkB2BCairo, Egypt★★★★★
"Zain, Ahmad and their team went above and beyond my expectations. They were very responsive and communicated each step of the way. Definitely will be hiring them again!"
Katie KimblePartner and Co-Founder, Monarch Investment PartnersUnited States★★★★★
"Haris delivered outstanding work on our New Media website project. His expertise in Figma shone through every step of the process."
Malek MalkeSolutions and Delivery LeaderDubai, United Arab Emirates★★★★★
"Acceltor was incredibly helpful, professional, timely, and thorough. Arham, the designer from their team, asked all the right questions to clarify the project."
Rui TorresFazer SeguroPortugal★★★★★
"I can only be thankful for the awesome work. Great communication, always supportive. Definitely we will work again."
Juwan PlattMarketer, Hawkins Street AICharlotte, North Carolina★★★★★
"Thanks for your very quick design and development."
Christina AvalosOwner, Mylah MomentsPalmdale, CaliforniaReady to automate your Melbourne business?
Tell us what is slowing your team down. We reply within 24 hours and send a fixed quote within 48 hours of our call.
- Reply from our team within 24 hours
- Fixed quote within 48 hours of our call
- No obligation, no pushy sales
Prefer to pick a time now?
Book a free call →Or email contact@acceltor.net